Showing posts with the label News

FAQs: Massey Library and Te Manawa

Massey Library will close at 4pm on Sunday 17 February and re-open with reduced hours and reduced services in anticipation of the opening of our new library and community centre, Te Manawa.

Transitioning from the existing Massey Library to Te Manawa is a complex task and we know for a short time it may be inconvenient.

We thank you for your patience and can’t wait to share Te Manawa with you on Tuesday 26 March.

Read on for the answers to some frequently asked questions about the Massey Library closure and about our new library and community centre, Te Manawa. Why is Massey Library closing? The closure of Massey Library and the opening of our new library and community centre, Te Manawa, has been in the works for well over a decade. It is a legacy project that was committed to by the former Waitākere City Council and passed to the new Auckland Council in 2010.
While the Massey Library will be closing in its present building, it will be re-opening as part of Te Manawa, on Kohuhu Lane, …

Catalogue outage

Our catalogue and accounts will be experiencing an outage due to maintenance and updates on:
Thursday 14 February, 6am, for 30 - 60 minutes. Due to maintenance, eBook databases, our catalogue, online accounts, and some other services may briefly be unavailable.

Our apologies for this inconvenience.

Howick Library closure

Howick Library will be closed from Monday 11 March to Friday 5 April for refurbishment, including new carpeting, a changed layout and new comfortable seating spaces.

During this time, Howick Library customers should visit Botany Library, Highland Park Library or Pakuranga Library (or any of our 55 libraries) to browse, return or pick-up library items.

Massey Library closure

Massey Library will close at 4pm on Sunday 17 February and re-open with reduced hours and reduced services in anticipation of the opening of our new library and community centre, Te Manawa.

Massey Library will be closed from Monday 18 February - Sunday 24 February, inclusive.

The library will then re-open for four weeks with reduced hours as follows:
Monday 25 February – Thursday 28 February, 10.00am – 3.00pmMonday 4 March  – Thursday 7 March, 10.00am – 3.00pmMonday 11 March – Thursday 14 March, 10.00am – 3.00pmMonday 18 March – Thursday 21 March, 10.00am – 3.00pm Massey Library will then be closed permanently from 3pm Thursday 21 March.

Reduced services will be as follows:
Request pick-up and return drop-off onlyNo Internet access or printing facilities For a full range of services nearby, Kumeū Library, Waitākere Central (Henderson) Library, Rānui Library, and Te Atatū Peninsula Library will be open regular hours.

Our new library and community centre Te Manawa (the heart) will open to…

Website outages

Our website will be experiencing an outage due to maintenance and updates on:
Tuesday 19 February, 11.59pm - Wednesday 20 February, 3.00am The library catalogue and the Auckland Libraries app will still be functional during this time.
Search the Auckland Libraries catalogue here.Search "Auckland Libraries" in the app store of your device to download the app. Our apologies for this inconvenience.

Auckland Anniversary and Waitangi Day closures

All our libraries will be closed for Auckland Anniversary Day and Waitangi Day, with the exception of Botany Library.

Auckland Anniversary Day
All libraries will be closed on Monday 28 January for Auckland Anniversary Day, with the exception of Botany LibraryBotany Library will be open 10am - 5.30pmMobile Libraries will not operateWaitangi Day All libraries will be closed on Wednesday 6 February for Waitangi Day, with the exception of Botany LibraryBotany Library will be open 9.30am - 5.30pmMobile Libraries will not operate
Looking for information or a relaxing read? Our online resources will be available 24/7, as usual.
Find out more about our eBooks, eAudiobooks, eNewspapers and eMagazines

Libraries holiday hours

Summer in Auckland is even better with a book!

All libraries, with the exception of Botany Library, Great Barrier Island Library and Mobile Libraries will be open throughout the holidays except on public holidays.
All Libraries All libraries with the exception of Botany Library, Great Barrier Island Library and Mobile Libraries will be closed on the following dates: Tuesday 25 December (Christmas Day)Wednesday 26 December (Boxing Day)Tuesday 1 January (New Year’s Day) Wednesday 2 January (Day after New Year’s Day) Botany Library Botany Library will be closed only on the following public holidays:
Tuesday 25 December (Christmas Day). Botany Library will be open on the following public holidays:
Wednesday 26 December, 9.30am – 5.30pm (Boxing Day)Tuesday 1 January, 10am - 5.30pm (New Year’s Day) Wednesday 2 January, 10am - 5.30pm (Day after New Year’s Day) Great Barrier Island LibraryGreat Barrier Island Library is closed from Friday 21 December to Sunday 6 January. Mobile LibrariesNorth an…

Christmas holidays loan rules

Auckland Libraries loan periods for books, DVDs and magazines will change over the summer holidays.

From Saturday 24 November you will be able to check out certain items for a longer period of time to accommodate reduced hours during the Christmas holiday period.

These changes will continue to roll out in December.

Loan rules for Nov 2018 - Jan 2019
From 24 November - 28 day loans become 42 day loans From 8 December - 14 day loans become 28 day loans From 5 January - 28 day loans go back to normal From 12 January - 14 day loans go back to normal

We always love your feedback

Our We Love Feedback survey is now updated and better than ever.

Our expanded survey aims to collect customer feedback covering many specific aspects of your experience at Auckland Libraries. We want to hear your feedback on staff service, library spaces, our collections, online spaces and much more.

You may receive an invitation in your email, or you can head to our website and click the We Love Feedback link at the bottom.

We always love your feedback!

Reading between the wines ventures north

Auckland Libraries' Reading Between the Wines brings together bars, books and bookworms from all across Tāmaki Makaurau. 

On the first Thursday of each month, awesome librarians will meet you at a different venue around Auckland, with over 40 books for you to browse through. 

Community Librarian Laura Caygill recently spoke to Jesse Mulligan on Radio New Zealand about the history of Reading Between the Wines, the upcoming session this Thursday 6 September, and our exciting plans to branch out onto the North Shore in October.

You can listen to the RNZ segment here.

This Thursday 6 September, Reading Between the Wines will take place at The Conservatory on the Viaduct. Don't worry if you're not a member of the libraries, you can join up on the night! Enjoy a glass of wine or two and meet like-minded people, whilst searching for your next favourite read. 

Keep up to date with the latest Reading Between the Wines news by following their Facebook page

You can also check out where t…

Auckland Libraries and Spark Foundation get families connected

Auckland Libraries, together with Spark Foundation, are helping to provide stress-free internet access to households without a broadband connection.

Auckland Libraries has recently become a local partner for Spark Jump, a programme that provides families with kids under 18 and no current internet connection with access to modems and a subsidised prepaid wireless internet connection.

"We already provide access to free WiFi and public computers within our libraries, but studies have found that kids who don't have broadband access at home are at risk of falling behind at school.

"Helping to bridge the digital divide is incredibly important to Auckland Libraries, which is why we jumped at the chance to get involved with this programme" says Digital Solutions Lead, Philip Miles.

Central City, Clendon, Glen Eden, Highland Park, Rānui, Mahurangi East, New Lynn, Papakura, Takapuna, Whangaparāoa, Glen Innes, Ōtara and Panmure libraries are participating in the launch of this…

Te Epetoma o te reo Māori Kūki 'Āirani Cook Islands Language Week

Turou! Oro mai! Auckland Libraries is celebrating Te Epetoma o te reo Māori Kūki ‘Āirani Cook Islands Language Week from 29 July - 4 August 2018.

The language week is a special opportunity for Cook Islanders living in New Zealand to acknowledge, celebrate and embrace Cook Islands culture, history, customs and, most importantly, language.

Auckland is the largest Pacific city in the world with just over 35,000 people who identify as being Cook Islanders living in Tāmaki Makaurau. Auckland Libraries is delighted to connect with our Cook Islands community and celebrate the pearl of the Pacific.

Kiaorana e Kia Manuia!
Discover the stories, music and dance of the Cook Islands at Storytime sessions for kids, arts and crafts workshops or visit Central City Library on Thursday 2 August to enjoy a Cook Islands cultural showcase by the University of Auckland Cook Islands Student Association (AUCISA). Resources
Check out curated booklists from our Pacific collections:  Cook Islands kids’ b…

OverDrive checkouts reach 5 million!

Checkouts from Auckland Libraries main digital reading platform, OverDrive, reached five million this month, making us some of the biggest digital library borrowers in the world!

The lucky five millionth checkout was Spain and Portugal's best trips by Lonely Planet.

Our library system is one of the fastest growing in the world since launching in late 2007. Auckland Libraries have made especially great strides with our digital collection and have set records within the last two years.

In 2016, we were one of 17 libraries worldwide and the only library system in the Southern Hemisphere that circulated one million digital books for the first time. We built on this success in 2017 with 30% circulation growth, remaining the only library system in the Southern Hemisphere to achieve one million checkouts annually.

We are on pace to set another record in 2018, and have already contributed greatly to the one billion checkouts achieved across the OverDrive network earlier this year!


New Auckland fiction reference collection

We're excited to have our first standalone reference collection of Auckland fiction at Research Central, Level 2, Central City Library.

Fiction lovers can browse the Kōrero paki nō Aotearoa/Local Fiction Collection seven days a week, and visitors to the city can find a pathway into our culture through our stories.

Whilst focusing on Auckland fiction, the collection also includes work from wider New Zealand with an emphasis on Māori, Pacific and Asian NZ writers.

Local gems include short story writer O.E. Middleton's 1972 collection The Loners – with each story beautifully illustrated by celebrated artist Ralph Hotere. We also have a complete set of the New Women’s Fiction anthologies first published in Auckland in the 1980s. These were important counters to the lack of publishing opportunities for women writers in literary journals and major anthologies at that time. Aorewa McLeod, Ngahuia Te Awekotuku and Vivienne Plumb are some of the many voices found in these volumes.


OverDrive downloads reach 4 million!

Checkouts from Auckland Libraries’ main digital reading platform, Overdrive, reached 4 million this month, making us some of the biggest digital library borrowers in the world.

Auckland Libraries is now eighth in the world for Overdrive checkouts and one of only two libraries outside of the United States to hit 4 million checkouts. We join Toronto Public Library, New York Public Library, Los Angeles Public Library, King County Library System, Cuyahoga County Public Library, Boston Public Library and National Library Board Singapore in the 4 million club.

Since November 2013, over 78,800 people have checked out at least one eBook from Auckland Libraries' Overdrive collection and this figure continues to grow, hitting an average of 27,543 eBooks borrowed per week this November.

Catherine Frew, Auckland Libraries Head of Content and Access, is delighted to see Aucklanders' eBook borrowing grow and attributes this to Auckland Libraries’ innovative approach to their digital offeri…

About our new website

​With approximately 20,000 visitors per day to our website, it's important that we deliver a digital experience that meets the growing needs of library customers. 

We've put insights from customers at the heart of our website. Using your feedback, we've created a simplified and intuitive web experience that makes it easy to access the library catalogue, e-books and magazines, major databases and heritage resources, as well as find out what’s happening at your community library.

We encourage you to take a look around our new website and tell us what you think using the feedback options at the bottom of each page.

Visit our new website now and find out more about our vision for the site.

Reach out to Library Connect

The Library Connect team is the virtual team providing customer service to those who access library services without coming into a physical library. 

The need for the service was highlighted when 70% of customer research participants stated their preference for managing enquiries remotely.

The Library Connect team are Alison (pictured above), Meenu, Abi, Epi, and Jo.

Their collective 100 years of library experience enable them to answer a huge range of enquiries every day.  They bring a wealth of library knowledge and experience from across the region.

Each week they answer around 1000 calls and 400 emails.

Their recent enquiries include:

finding book titles using only descriptions of the cover and the plot of a book;introducing customers to the vast range of magazines available free from RBDigital eMagazines;talking customers through registering for to provide them with the opportunity to study from home;helping customers become confident users of their digital devices;and t…

Central Library refurbishment

We’ve listened to your feedback and we’re making improvements to Central City Library.

Between early June and September Central Library is undergoing a refurbishment. This includes include installing new carpet, painting the walls and also changing the lighting for new environmentally friendly and brighter LED lighting.

While this work is taking place we’re also taking the opportunity to make some further changes to the library to improve visitors experience when visiting.

Level 2 works - 8 June to 3 July approx.

Level 2 is now open and Sir George Grey Special Collections and the Central Research Centre are open.During the refurbishment, the newspaper room on Level 2 is closed. This will move to Level 1. Some papers may not be available during this time.
Level 1 works - 4 July to 4 August

This floor is entirely closed during these works to deliver new and improved study, computer and reading areas.The Citizens Advice Bureau will be offering a service from elsewhere in the building,  ask…