Temporary changes to Central City Library

Architectural model of the planned new Auckland Public Library, May 1964.
Auckland City Council. Architectural model of the planned new Auckland Public Library, May 1964. Auckland Libraries Heritage Collections, 580-10199.

Last updated - 12 April 2021

Limited holds pick-up service

A limited holds pick-up and returns drop-off service is now available at the Central City Library.

This allows Central City library customers to collect books they already have on hold and return any books that are due back.

Holds pick-up services are available at the following times: 
  • Monday - Friday, 10am – 6pm
  • Saturday and Sunday, 10am - 5pm
Staff will retrieve holds for customers and check them out before handing them over.

Customers will not be able to access other services or areas in the building. 

Items that are in transit have also started coming into the Central City Library for collection again. Notification for holds that arrive for customers at Central City Library will be sent in the same way they usually are.

Closure information

Central City Library was closed last week due to an unpleasant smell within the library caused by roof repair building works. 

Our focus is on public health and safety, and as part of ensuring the well-being of both staff and customers, air quality testing was carried out when the library was first closed.  

All results from that round of testing have come back clear and we can assure people who were in the library at that time that whilst the smell was very unpleasant, there was no harm to health.

Based on health and safety advice, we have requested further independent testing. There are no indications of adverse health and safety impacts; this additional step will provide further reassurance to staff and customers that, while we have some unpleasant smells and noise coming from the roof, there are no risks to anyone's health and safety.  

While we await those results, we will be running an alternative, limited service for Central City Library regulars.

Returns

The returns slot at Central City Library is open as normal.

If you have books out that are now due or nearing the due date that you unable to return due to the temporary opening hours, please log in and renew them online or call us for assistance on (09) 377 0209. You can also submit an enquiry using the form on our website.

Check the Central City Library Facebook Page for updates. For more help, call our Library Connect team on 09 377 0209 or chat with staff at the Central City Library during the hours they're open.

Accessing our other services

While the Central City Library is closed, you can still access most of our services.

Some community programmes will move to Ellen Melville Centre in Freyberg Square and some services such as book chats will move online. 

We will also be getting the Korero Book Bike out and about in the central city area. 

If you wish to visit another library, the closest branches to central Auckland are Parnell, Leys Institute Little Library in Ponsonby, Grey Lynn or Epsom. To find the branch most convenient for you, visit the Auckland Libraries website.

If you want help with research, whakapapa, family, or local history you can contact us online or visit one of the three other centres for in-person help.  Find out how we can help with your research by visiting the research services page on our website.

What is the roof refurbishment project?

The roof of the Central City Library is now nearly fifty years old. The current project is to replace the roof surface to restore its waterproof layer. The first part of this involves breaking off the concrete surface, then grinding away the old waterproof membrane. A new waterproof membrane and surface layer will be then be laid. 

There are several roof layers on the building and the entire project is expected to last until the end of 2021. 

When will normal hours resume? 

We will update our website and social media channels when normal hours resume.

Can I still get assistance from Research Central and Special Collections librarians?

You can access many of our Heritage and Research Collections and submit enquiries online:

Contact us

If you have any further questions or would like to submit feedback on this temporary closure, please click here to contact Auckland Libraries using our online feedback form.

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