Libby / Overdrive Authentication Update
We're currently experiencing a high volume of calls to our Contact Centre, and wait times may be longer over the weekend. If you're having trouble accessing Libby or OverDrive, you can visit your local library over the weekend, where our staff can help you in person. Thanks so much for your patience and understanding. New sign-in process From Wednesday 16 September 2026, you’ll be required to sign in to Libby and OverDrive using your library barcode and PIN/password. The sign-in process has been updated to enhance your account security and better protect personal information. You may be prompted to either verify your library card or log back in the next time you open Libby or OverDrive. FAQs How do I get my PIN/Password? If you have forgotten your PIN/password, you can reset it using the PIN/password reset form . If you do not have a PIN, you can create one using the create a PIN/password form. What is my library number/barcode? Your library number/barcode can be found on th...